The development of quality in adult education

Purpose

One of our most important activities is supporting the development of quality in adult education, especially public adult education. This allows us to support all adult citizens of Slovenia in exercising their right to quality education, and the right of the public to be informed about the implementation and results of this activity.

We achieve our main purpose when it comes to ensuring quality in adult education by:
  • ensuring research and development activities to support the development of quality in adult education at a systemic level, and at the level of individual providers;
  • developing internal and external approaches to define, evaluate, and develop quality;
  • developing a professional basis for systemic placement of activities related to quality;
  • counselling and training professional adult educators to implement self-evaluation and improve the quality of their own work;
  • providing professional support for the development of quality in educational organisations and encouraging the sharing of knowledge and good practices;
  • developing IT and communicational support for the processes of quality development;
  • developing professional literature in the field of quality in adult education;
  • monitoring all solutions that are implemented in practice, and implementing improvements based on evaluations;
  • ensuring that knowledge is shared through international connections.
Image: Circle of quality development

Goals

Encouraged by our previous results and the achievements we have seen in this field so far, we have prepared the following vision and related mid-term goals for the future. In the future, we will:
  • contribute to further normative placement of the quality in adult education into the underlying legislation and systemic documents by providing a professional background and making professionally-driven suggestions;
  • further invest in the development of professionals who work in quality in adult education;
  • offer professional support and counselling to providers of formal and non-formal education, who want to establish and develop internal quality systems;
  • strengthen the activities of the national network of quality counsellors in adult education;
  • expand the Green Quality Logo network;
  • further develop the ICT technologies to support quality processes;
  • enrich professional literature in this field;
  • plan and execute new projects and activities to develop and improve different aspects of quality in adult education;
  • place activities in the context of international networks. 
 

Professional principles

In developing a quality system in adult education, we want to encourage the following principles:
  • responsibility of personnel at educational organisations and responsibility of all other important stakeholders in the field of adult education when it comes to ensuring the quality of the processes, results, and effects of education;
  • taking into account the interest-based and relative nature of quality during the entire process of evaluation and development of quality in adult education;
  • inviting internal and external stakeholders to evaluate and help develop quality in adult education;
  • clear separation of purposes and goals of internal and external measures for the evaluation and development of quality in adult education, even when both types of measures are combined;
  • professional independence and consequently independent decisions about internal measures used for the evaluation and development of quality in adult education;
  • constant development and a culture of learning and quality;
  • social networking and reciprocity as a source of knowledge for organisations, teachers, and other professionals in the field of quality development in adult education;
  • transparency of processes and results of learning;
  • process-based approach – evaluating results and effects based on the processes that lead to them;
  • planned and methodology-based processes for the evaluation and development of quality.
Image: Professional principles guiding the development of a system for quality in adult education

Developmental milestones

All activities in the field of quality in the past years have been planned using the quality development cycle. All developmental solutions are based on in-depth theoretical and practical research. Combining practical research and different epistemological concepts of quality leads to new developmental models and measures. These are then implemented in practice and educational and counselling support is offered. We also develop study materials and professional literature to support their implementation. The implementation of new solutions is also supported by ICT technologies. All solutions implemented in practice are regularly monitored. Evaluation of efficiency of the newly implemented solutions is followed by a reflection on any necessary improvements and new developmental activities. Such reflection generates the ideas for new developmental measures.
 

We have grouped the important milestones in the field of quality in adult education into the following categories:
2016
Redesigning the process to acquire the right to use the Green Quality Logo.
2014
  • Description of the responsibilities and tasks, as well as the required skills, for the role of quality counsellor in adult education
     
  • Starting points for the activities of quality counsellors in adult education
2011
Development of the external expert evaluation approach
2008
Development of a model for the evaluation and development of quality in adult education counselling centres ISIO
2007
Starting points for the development of quality in ISIO (informing and guiding adults in training) adult education counselling centres
2006
Conceptual design of the role of quality counsellors in adult education
2005
Development of quality incentives: Awards for the development of quality in adult education
2004
Development of quality incentives: Green Quality Logo
2001
Development of a model for self-evaluation called Offering Quality Education to Adults - OQEA
2000
Developmental study: Ensuring and developing quality in adult education
2017
Basic training programme for establishment and improvement of an internal quality system in an organisation offering adult education – QUALITY MOSAIC
2012
Basic training programme for expert external evaluators
2004/2012
Basic training programme for quality counsellors in adult education
2008
How to use the model for the evaluation and development of quality in ISIO (informing and guiding adults in training) adult education counselling centres – Basic training programme
2004
  • How to evaluate and improve your work with adults – Basic training programme
     
  • How to use the model for the self-evaluation and development of quality OQEA
2016–2019
How to write an application to acquire the right to use the Green Quality Logo - Training
2017
How to establish the role of quality counsellor in adult education organisations – Basic training
2011–2016
Implementation of expert external evaluation in adult education organisations
2012
Basic training for expert external evaluators
2011
  • Pilot implementation of expert external evaluation in adult education
     
  • How to set up the role of quality counsellor in new adult education organisations – Basic training
2009
Implementation of the model for assessment and development of quality in ISIO (informing and guiding adults in training) adult education counselling centres
2008–2019
Further training for quality counsellors
2007
  • How to use the online collection of questions for the evaluation of quality – Training
     
  • Self-evaluation training for the short-cycle higher vocational education
2006–2007
How to set up the role of quality counsellor in adult education organisations – Basic training
2005–2006
Training for self-evaluation in a Consortium of Biotechnical Schools
2004
Implementation of the right to acquire the Green Quality Logo
2001–2013
Training and professional support for implementation of the OQEA approach to self-evaluation in adult education organisations
2000–2001
Pilot implementation of the OQEA self-evaluation approach
An important part of our activities is the creation of professional literature in Slovenian (scientific and professional monographs and handbooks) covering quality in adult education. All publications published by the SIAE are available at the online bookshelf for quality in adult education.
2019
Setting up a new website for quality in adult education
2017–2018
Setting up the Quality Mosaic web portal
2013
Setting up an e-classroom for quality counsellors in adult education
2011
Development of a new website: Developing quality in adult education
2007
Development of an online learning corner
2005–2006
Development of an online collection of questions for the evaluation of quality
2003
Setting up a website on quality in adult education
All solutions implemented in practice are regularly monitored. Evaluation of the efficiency of newly implemented solutions is followed by a reflection on the necessary improvements and new developmental activities. Such reflection generates the ideas for new developmental measures. We also implement research and development studies which then form the basis for new developmental projects and training programmes.
2018
  • Evaluation of processes and effects of expert external evaluation in adult education
     
  • Placement of a quality counsellor in the organisational structure of adult education organisation
2014
Results of the study on fluctuation of trained counsellors for quality in adult education
2013
Analysis of education providers using the Green Quality Logo
2011
Analysis of participant satisfaction with the programme on the use of a self-evaluation model: Offering Quality Education to Adults - OQEA
2010
Theoretical study: Quality as Skill and Opportunity
2008
Theoretical study: Developing Quality in Adult education – Internal and External Evaluation of Quality
2003
Theoretical study: Quality in Education
An important aspect of quality development is participation in international projects and networks for the exchange of knowledge and examples of good practice between partners from different European countries.

So far, we have participated in the following international projects:
2016–2018
RESHAPE: Reshaping future: Education and training for migrants and refugees
2014–2016
SHAPE: Exchanging examples of good practices in adult education in five European countries
2011
Peer review of counselling quality in vocational and professional adult education
2008
Peer Review extended II Project
2005
Mobility project – Self-evaluation and quality in vocational and professional adult education – Finland
2003
Grundtvig 1 Project – Developing quality management through the development of self-evaluation processes
2002
Mobility project – Self-evaluation and quality in vocational and professional adult education – Denmark

Key achievements

Some of our key achievements are:
  • Systemic placement of activities for the evaluation and development of quality in adult education into the Slovenian Act on Adult Education
  • Developing an approach to the evaluation and development of quality in adult education
  • Established and active national network of quality counsellors in adult education
  • Developed training and improvement programmes for people working at educational organisations responsible for quality of adult education 
  • Developed professional ICT support and counselling for educational organisations who want to establish or improve their internal quality systems 
  • Developed professional literature and study materials on the evaluation and development of quality in adult education